Shipping & Delivery
2026-09-07
Effective date: 2026-09-07
Destinations and shipping charges
The store accepts supported United States delivery addresses in the 50 states and the District of Columbia. International destinations and US territories are not currently selectable at checkout. Address validation may be needed before an order can proceed.
Standard shipping is currently free for supported addresses. Applicable sales tax is separate and is calculated from the order and delivery address. Review the final amount before completing payment.
Dispatch and delivery
Dispatch means handing the package to the carrier; delivery means the package reaching the destination. They are different events. An estimate provided for an order is specific to that order, its stock availability and its destination.
Use the shipment period stated for your order. If no shipment period is stated, we will ship within 30 days of receiving a properly completed order or provide the delay and cancellation options required by applicable law. This is a shipment deadline, not a promise of delivery within 30 days. We do not offer a general 48-hour delivery guarantee.
If shipment cannot take place within the stated shipment period, or within the legally applicable period when none was stated, the customer must be notified and offered the applicable choice of a revised shipment date or cancellation and a refund for unshipped goods. Where the law requires consent to a delay, shipment must not be postponed without that consent.
Refunds required by the FTC's mail and internet order rule are handled within the rule's deadline; for ordinary third-party payment methods this is generally seven working days after cancellation. A bank or payment provider's posting time is separate from the seller issuing a refund.
Packages and tracking
Items may ship in more than one package. Available package and carrier information appears with your order. A label or tracking number does not by itself mean that the carrier has collected the package.
Private group purchases use the leader's shared destination. Fulfillment waits for the group's settlement and required adjustment refunds. Members should coordinate receipt with the leader; the program does not include onward delivery to each member.
Use Track order to check the current information. For a missing, damaged or incorrectly delivered package, contact customer service with your order number and the package involved.
Address changes and cancellations
Check your delivery address before paying. Request a change as soon as you notice an error. A submitted request does not confirm that a package can be redirected or stopped. Customer service must check the order and carrier status.
For unshipped items, use the cancellation action when available or contact customer service. A paid cancellation request is reviewed before the payment is refunded. Rights relating to a missed shipment deadline are not limited by the store's ordinary return window.