About X9
2026-09-07
Effective date: 2026-09-07
Company and brand
X9 is the family-care brand of Sanitex Industries LLC, based in Harpers Ferry, West Virginia. Our store offers baby care, period care, adult care, pet care and personal protection products.
The X9 store maintains one retail catalog and checkout. X9 handles product listings, customer orders, service and fulfillment. Creator and distributor programs promote products; they do not operate separate stores or sell products as independent marketplace sellers on this website.
Product information
The catalog includes diapers, pads, liners, protective underwear and other household-care supplies. Available sizes and pack counts are shown for each selected option. Review the product information and packaging instructions for the item you choose.
Questions about an item, its labeling or an order can be directed to our support team below. Consult the selected product's description and packaging for its materials, intended use and care instructions.
Company contact
Sanitex Industries LLC
Harpers Ferry, WV 25425, United States
Mailing address: 164 Eyster Rd, Harpers Ferry, WV 25425, United States
Customer service and privacy requests: support@x9x9.us.
Telephone: +1 301-768-3767
Customer support hours: 9:00 AM - 5:30 PM EST, Monday through Sunday.
This is business contact information, not authorization to send a return. Obtain return instructions for your order before mailing any products.